Thomas & Friends Wooden Railway – Victor

Thomas & Friends Wooden Railway – Victor
Scale: Wooden
Product Info:
Train Sets Only Item Number: FPT-FHM18
Classification: Wooden Railway Locomotives
MSRP: $10.99
Description:
Victor is a fixer. A true friend wants to help fix you when something’s wrong, and that’s what Victor does. Whenever his friends run into trouble, he’s always there to fix them up.
Store Policies and Procedures:
Checking Out!
If you’d like purchase more than one item, add them to your eBay Shopping Cart instead of clicking the Buy It Now button.
IMPORTANT NOTES REGARDING COMBINED SHIPPING:
To see the combined shipping discount, please use the “Add to Cart” button instead of the “Buy it Now” button to place all desired items in your cart. Prior to checkout, make sure the ship methods for every item are the same. We recommend trying different shipping options as the combined discount for each method will vary.
Once you initiate checkout and before you pay for the order, if applicable, you will see the discount applied to your order’s total.
International and eBay Global Shipping Program orders:
Train Sets Only ships internationally via eBay’s Global Shipping Program (GSP). Shipping charges and import related charges are calculated by eBay and presented during checkout. eBay does not combine shipping charges for such orders. This is not something that Train Sets Only can modify.
Buyer is responsible for all costs associated with the return of products purchased through the GSP.
Please keep in mind that most of the electric items we sell are designed for use with 120V AC and come with a North American style plug. Use of products outside the US may require a power adapter and convertor, which are not items that we supply. Buyer is responsible for purchasing and using the correct convertor to prevent damage to the product.
Payment
We accept the following forms of payment.
PayPal
Sales Tax
We collect and remit sales tax for states which require us to do so.
Shipping Policy
Train Sets Only offers our customers a number of shipping options
during checkout. Shipping charges are based upon the shipping method
selected, the shipment weight, and the destination.
Train Sets Only is not responsible for carrier delays and will only
refund you for such delays if the carrier refunds us. If the freight is
non-refundable due to their respective policies, we will not be able to
issue you a refund. There are many reasons why shipping refunds are not
provided. You an visit the carrier’s website for further details on
their policies.
In certain circumstances, a ship method may be restricted for your
particular purchase (ie – solvents cannot ship via air). If this is the
case, we will ship it via the best available alternative and if
necessary provide the necessary credit.
Shipping charges are non-refundable.
Return Policy
General Returns
Once we have shipped your order, you will have 30 days to return the
product for any reason as long as the product has not been used and is
in the original unopened package. If you are returning a train set, the
shrink-wrapping must be intact and the box unopened.
Upon receiving the returned item(s) in saleable condition as
determined by Train Sets Only, we will process your refund originally paid price of the returned item(s), less original shipping
charges. Return shipping, including insurance, is to be paid for by the
customer. A 50% restocking fee may be applied to returns if product is
not in resellable condition..
Shipping Damage
Product damaged in shipment will be handled as a freight claim.
Please inspect your merchandise immediately upon receipt as carrier
claims can only be filed within 7 days. Because of this, we cannot
provide credit for damaged shipments beyond this timeframe.
You must email us via the eBay Message Center within 7 days to obtain an RA# and shipping instructions.
Failure to contact Train Sets Only prior to returning the package
will delay processing and may result in no exchange or credit being
issued.
Product Defects – Product does not work upon receipt
Under some circumstances, defective merchandise is to be handled
directly with the manufacturer. The product documentation often
indicates when this is the case. If you cannot locate this information
or the manufacturer’s contact information anywhere on the product’s
package or documentation, please contact us and we will provide you with
this information. Train Sets Only will help you resolve issues with the
manufacturer when necessary. Please keep in mind that working directly
with the manufacturer will often times result in the fastest resolution
to the problem (especially when only one piece is defective).
Many times, we will simply instruct you to return the product and we will send out a replacement item.
Do not return defective items to Train Sets Only unless
specifically requested to do so. We reserve the right to refuse such
returns at your own expense.
If your merchandise is simply missing piece(s), please contact the
manufacturer who will be glad to send one out to you without the hassle
of shipping merchandise back to Train Sets Only.
Product Warranty
After you have had the product for 14 days, all defects are to be
handled by following the manufacturer’s warranty policy which can be
found in the documentation that came with your product. If you need help
finding the appropriate contact information, please contact us and
we’ll be glad to provide you with it.
Customer Service
If you have any questions, do not hesitate to contact us through the eBay’s message service.